Last Updated: November 5, 2025

Welcome to Shivral!
The terms “we,” “us,” and “our” refer to Shivral. By accessing or using our website and services, you agree to be bound by these Terms and Conditions and our Privacy Policy.

Please read this carefully — these Terms describe your legal rights, responsibilities, and limitations when using our website and making a purchase from us. If you do not agree, please do not access or use our website.

 

1. Access and Account

By using our services, you confirm that you are at least the age of majority in your region. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

 

2. Our Products

We make every effort to display our products as accurately as possible. However, actual colors or appearances may vary due to screen differences.
All product descriptions, images, and prices are subject to change without prior notice.
We reserve the right to discontinue or limit product availability at any time.

 

3. Orders

Placing an order constitutes an offer to purchase. 
You agree that all products purchased are for personal use only, not for resale or commercial distribution.

 

4. Pricing and Billing

Prices, offers, and promotions may change without prior notice. The price applicable at checkout will be the final amount.
All prices are exclusive of applicable taxes, shipping, and handling fees unless otherwise stated.
You agree to provide valid and updated payment information and authorize us to process your order.

By making a purchase, you confirm that:

Your payment details are accurate and authorized.

You will cover all applicable charges, including taxes and shipping.

 

5. Shipping and Delivery

Delivery times are estimated and not guaranteed.
We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Once your order is handed over to the shipping carrier, the title and risk transfer to you.

 

6. Intellectual Property

All content on our website — including text, graphics, logos, product photos, videos, and software — is the property of Shivral and protected under copyright and trademark laws.
You may not reproduce, modify, distribute, or exploit any part of our website without prior written consent.
Unauthorized use of any Shivral intellectual property is strictly prohibited.

 

7. Optional Tools

You may have access to third-party tools through our site. We do not control or monitor these tools and are not liable for your use of them.
Use of any optional third-party feature is at your own risk and subject to that provider’s terms.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of any external site.
Accessing third-party links is at your own risk, and we encourage you to review their policies before engaging with them.

 

9. Relationship with Shopify

Our store is hosted on Shopify, which provides us with the e-commerce platform.
Shopify is not responsible for your transactions with Shivral. All purchases are made directly with Shivral, and any issues regarding orders or payments should be directed to us.

10. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy and Shopify’s privacy practices.
By using our services, you acknowledge that you’ve read and agree to both policies.

 

11. Feedback and Reviews

By submitting feedback, suggestions, or reviews, you grant Shivral a perpetual, royalty-free license to use, reproduce, and display your submissions across our platforms and marketing materials.

 

12. Errors and Omissions

Occasionally, there may be errors or inaccuracies in product descriptions, pricing, or availability.
We reserve the right to correct any errors and cancel or modify orders without prior notice.

 

13. Prohibited Activities

You agree not to:

Use the website for illegal or fraudulent purposes

Violate intellectual property rights

Spread malware, spam, or harmful code

Misrepresent your identity

Engage in activities that harm Shivral or its users

14. Termination

We may terminate or suspend your account at any time without notice if you violate these Terms.
Sections concerning intellectual property, limitations of liability, and indemnification will survive termination.

15. Disclaimer of Warranties

All services and products are provided “as is” and “as available.”
We make no warranties regarding accuracy, performance, or reliability.
Your use of our website and products is entirely at your own risk.

16. Limitation of Liability

To the fullest extent permitted by law, Shivral shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or products — including lost profits, data loss, or service interruptions.

17. Indemnification

You agree to indemnify and hold Shivral, Shopify, and their affiliates harmless from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

18. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full effect.

 

19. Entire Agreement

These Terms, together with our policies, represent the complete understanding between you and Shivral and supersede any prior agreements.

 

20. Governing Law

These Terms and any disputes shall be governed by and construed in accordance with the laws of India, under the jurisdiction of Greater Noida, Uttar Pradesh courts.

21. Changes to Terms

The updated version will be posted on our website with a revised “Last Updated” date.
Your continued use of our website signifies your acceptance of any changes.

 

22. Contact Us

For any questions about these Terms, please reach out to us:

Email: info@shivral.com Phone: +91 9211870104 📍 Address: FF-182, Gaur City Center, Sector-4, Greater Noida West, UP 201306, India

 

Thank you for choosing Shivral!

Your trust matters to us, and we’re committed to providing a safe, transparent, and enjoyable shopping experience.