Shipping policy
Last Updated: November 5, 2025
Welcome to Shivral!
We’re committed to providing you with a smooth and reliable delivery experience for every order you place with us.
1. Free Shipping on All Orders
We’re delighted to offer Free Shipping on all orders across India, with no minimum purchase required.
Whether you shop for one product or many — shipping is always on us!
2. Order Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once your order is confirmed, you’ll receive an email or SMS with your tracking details.
In rare cases of high order volume or stock unavailability, processing might take slightly longer. If so, our team will notify you promptly.
3. Estimated Delivery Time
Metro Cities: 3–5 business days
Other Locations: 5–7 business days
Delays caused by weather, holidays, or logistics issues are beyond our control, but we always strive to get your order to you as quickly as possible.
4. Order Tracking
Once your order is shipped, you’ll receive a tracking link via email or text message.
You can use this link to track your package in real-time until it reaches your doorstep.
5. Shipping Partners
We work with trusted and reliable courier partners across India to ensure safe and timely delivery of your orders.
6. Incorrect Address or Failed Delivery
If a package is returned due to an incorrect address or failed delivery attempt, reshipping charges may apply.
7. International Shipping
Currently, we do not offer international shipping.
We’re working on expanding our delivery network to international customers soon!
8. Contact Us
For any shipping-related inquiries, please reach out to us at:
| Email: info@shivral.com Phone: +91 9211870104 📍 Address: FF-182, Gaur City Center, Sector-4, Greater Noida West, UP 201306, India |
At Shivral, your satisfaction comes first.
We ensure every order is shipped safely, quickly, and with care — because your style deserves to arrive on time and in perfect condition.