Everything You Need to Know
What is your return and exchange policy?
Your satisfaction is our top priority! We offer a 10-day return and exchange policy. If your item is unused, unworn, and in its original packaging, you can easily initiate a return or exchange by contacting us within 10 days of receiving your order.
Do you offer free shipping?
Absolutely! We are delighted to provide free shipping on all orders across India, with no minimum purchase required. Whether youāre shopping for one item or many, shipping is always on us!
How can I track my order?
Once your order is processed and shipped, you will receive an email or SMS with your tracking details. This way, you can follow your package in real-time until it arrives at your doorstep, bringing excitement with every update!
What should I do if my order arrives damaged or incorrect?
We want to ensure you have a seamless experience! If your order arrives defective, damaged, or incorrect, please contact us immediately. Weāll evaluate the issue and make it right as quickly as possible, because your happiness matters to us!
Can I exchange my item for a different size or color?
Of course! If youād like a different size, color, or style, simply return your product, and once accepted, you can place a new order. This ensures a faster processing time for your new choice!
How can I contact Shivral for further inquiries?
Weāre here to help! You can reach us at info@shivral.com or call us at +91 9211870104. Your questions and feedback are always welcome!
What makes Shivral different from other apparel brands?
At Shivral, we are passionate about providing you with stylish, comfortable, and high-quality apparel that fits your lifestyle. Our commitment to premium materials and customer satisfaction sets us apart, ensuring you enjoy every moment in our clothing!